Trades shops can miss 30% or more of inbound calls during busy weeks and after hours.
// MISSED-CALL RECOVERY
Every Missed Call Is
A Refundable Mistake.
When a call slips, the prospect gets a fast text — in your voice — before they call the next shop. Two-way SMS, calendar booking, and CRM logging. The lead you would have lost becomes the lead you book.
// COST OF DOING NOTHING
Voicemail Is A
Revenue Hole.
Customers do not leave voicemails like they did in 2010. A missed call is a missed sale unless something fast happens to recover it.
Buyers with an urgent problem do not wait — they call the second name on the search results.
A text within the first minute is the difference between recovering the lead and losing it forever.
Average HVAC service call. Miss four a week and that is a payroll-sized hole every month.
// THE RECOVERY FLOW
Five Steps Between
Missed Ring And Booked Job.
- 01
Call Missed
Phone rings out. No voicemail action. Lead is about to disappear into the void.
- 02
Instant Text Fires
Within seconds, the caller gets an SMS: "Sorry we missed you — what can we help with?"
- 03
Conversation Opens
Caller replies. AI responds in your voice, qualifies the job, captures the details.
- 04
Booking Or Handoff
Calendar slot booked, OR escalated to a human with a clean briefing — your call.
- 05
Logged & Reportable
Every recovered lead lands in the CRM with the transcript. You see exactly what was saved.
// WHAT THE CUSTOMER SEES
A Real Recovery,
In About Ninety Seconds.
// SMS THREAD — SAMPLE
Sorry we missed you at (205) 555-0142! This is the AI assistant from Acme HVAC — what can we help with?
+12s
AC stopped blowing cold. House is at 84.
+38s
Got it. Sounds like an emergency — we have a tech available today between 2:00 PM and 4:00 PM. Want me to lock that in?
+42s
Yes please. Address is 1820 Birch Lane.
+58s
Booked for 2:00 PM today — Mike will call when he is en route. Confirmation sent. Thanks for choosing Acme.
+1m 06s
// WHAT'S IN THE BUILD
The Whole Recovery System.
Installed, Not Rented.
- ✓ Missed-call detection on your business number
- ✓ Auto-text within 30–60 seconds of the missed call
- ✓ Two-way SMS conversation in your brand voice
- ✓ Live calendar integration for self-booking
- ✓ Hot escalation to your team for high-value calls
- ✓ CRM logging — contact, transcript, outcome, source
- ✓ Daily owner digest: what was recovered, what was lost
- ✓ Compliance-clean opt-in language and quiet hours
// PLUG THE LEAK Find Out How Many Calls
Find Out How Many Calls
You Are Already Losing.
Fifteen minutes. We pull your last 90 days of call data, count the misses, and price the recovery system against the math.
// MISSED-CALL FAQ
Common Recovery Questions
How fast does the text-back actually fire? +
Within 30 to 60 seconds of the missed call. Speed is the entire game here — past 5 minutes, the lead has usually called the next shop.
Will customers think I am ignoring them? +
The text apologizes for missing the call and offers immediate help. Most customers are relieved that someone reached back out at all — most businesses do nothing.
Can the AI actually book the appointment? +
Yes. Two-way SMS with calendar access — it qualifies the job, offers slots, confirms the booking, and writes it back to your calendar and CRM.
What if it cannot handle the question? +
It hands the conversation to a human cleanly. You get a notification with the customer details and the chat history so far — no awkward restart.
Does this work with my existing phone number? +
In most cases, yes. We either layer it onto your current number or port the number into our stack so missed-call detection is reliable. We confirm during the audit.
Is the SMS compliant? +
Yes. Opt-in language, quiet hours, STOP/HELP support, and TCPA-aware flows are baked in. We are not playing fast and loose with messaging law.
How does this pair with VOX? +
VOX answers the call live so most are never missed in the first place. Missed-Call Recovery is the safety net for the calls that still slip — overflow, simultaneous calls, dead spots.