Automated requests in the happy window outperform "we hope they leave a review" every single time.
Five-Star Reviews,
On Compound Interest.
Job closes → review request fires within the happy window. Five-star ratings compound into search rank, trust, and price tolerance. Negative signals route to the owner before they go public.
Why Asking Beats
Hoping.
When you ask happy customers in the right moment, the rating that lands is the rating you deserve.
Negative-leaning responses route to the owner first, not to Google. Recover the customer before the public review hits.
Google, Facebook, BBB, industry-specific platforms — request routes to where reviews matter most for your category.
From Job Done
To Review Posted.
- 01
Job marked complete
Status flips in the CRM. Happy-window timer starts — typically 24 to 72 hours depending on your service type.
- 02
Request fires
Branded SMS + email asks for the review. Tone in your voice. Single tap to the review platform pre-filled.
- 03
Sentiment routes
Positive responses go straight to public review. Negative-leaning go to the owner inbox for recovery first.
- 04
Owner sees it
Daily digest of new reviews, ratings, and any signals that need a personal response. Reply suggestions included.
The Whole Reputation Engine.
Compounding Daily.
- ✓ Happy-window timing logic by service type
- ✓ Branded SMS + email request templates
- ✓ Multi-platform routing (Google, FB, BBB, industry)
- ✓ Sentiment detection on customer responses
- ✓ Negative-signal interception and owner alert
- ✓ Review response templates for owner approval
- ✓ Daily owner digest of new reviews and ratings
- ✓ TCPA-compliant opt-in and quiet hours
See How Many Reviews
You Should Have By Now.
Fifteen minutes. We benchmark your review volume and rating against your category, and price the engine against the gap.
Common Review Questions
Is asking for reviews like this allowed? +
Yes — Google's policy is against incentivizing reviews and against gating (only asking happy customers to leave public reviews). We follow both: every customer is asked, but negative signals get a chance to be heard privately first.
What if a customer leaves a bad review anyway? +
It happens, and the system surfaces it immediately with a suggested response template. We coach you on responding professionally — public bad reviews handled well often build more trust than the bad review damages.
Which platforms does it support? +
Google Business Profile is the default primary. Facebook, BBB, Yelp, and industry-specific platforms (Houzz, Healthgrades, Avvo, etc.) layer in based on your category and where reviews actually drive your business.
Will it feel pushy? +
No. Single ask, in the moment they're happy, with one-tap to the platform. No follow-up nag, no second request unless they engaged but did not complete. Calibrated polite-to-respectful.
How fast can it go live? +
Most review automations are live in 5 to 7 business days: templates branded, sentiment routing wired, platform integrations tested, owner digest configured.
Does it work with my existing reviews? +
Yes. The system imports historical reviews into the dashboard so you have a single view of reputation across all platforms — and you can reply to old ones from one place.